Scenario 1. Exchange at a floating rate
You create a request and send the asset. While the funds are being received and confirmed by the network, the market price may change. The exchange begins immediately after the asset is credited, and the final rate is calculated at that moment.
The rate is influenced by market fluctuations, liquidity of the trading pair, network fees, and conditions of trading platforms. As a result, the final amount may differ slightly from the preliminary calculation. For reasons of competitive and commercial feasibility, the service cannot disclose information about the sources of liquidity.
In case of a significant deviation, the service may notify you separately and request confirmation of the transaction.
Scenario 2. Exchange at a fixed rate
You choose a fixed rate and immediately see the final amount. All fees and possible market risks are already included. The rate is fixed for 15 minutes — this time is enough to calmly send the funds.
If the payment is received on time, the exchange is carried out strictly at the fixed rate.
Scenario 3. Payment delay at a fixed rate
If the funds are not received within 15 minutes, the fixed rate may be recalculated taking into account the current market situation. To avoid recalculation, it is recommended to send the payment without delays.
Scenario 4. Sharp market volatility
In case of sharp price fluctuations, the service may suspend the exchange, adjust the rate, and request your confirmation.
If the updated conditions do not suit you, a full refund of the funds is made without any deductions.