1. General points
1.1. This Agreement sets out the sequence for the provision of services related to the exchange of electronic money by the Online Service.
1.2. An online service is an online resource located on the Internet that exchanges virtual funds - Monetkin.
1.3. User is a private or legal entity expressing a desire to use the services and functionality of the Monetkin Online Service.
1.4. The User and the Online resource Monetkin, when mentioned together, are referred to as "Parties".
1.5. The Parties agree that this Agreement, expressed in electronic form, has the same legal force as a paper document and will settle business relationships between the User (individual or legal entity) and the Monetkin Online Resource, providing services of a certain type.
1.6. This Agreement is a public offer that the User activates by submitting an electronic application using the Monetkin Online Service web resource for the provision of exchange services provided by the Monetkin Online Service.
2. Object of the Agreement
2.1 The online resource Monetkin provides the services described in clause 4 of this Agreement, provided that the User follows all the standards formalized in clause 9 of this Agreement. The procedure for providing the functionality of the website is determined by the internal Regulations of the Online resource Monetkin, established in clause 5.
2.2. The user accepts the exchange services of the Online resource Monetkin, makes deductions for them in a timely manner, observing the conditions established by the Agreement.
3. Rights and obligations of the Parties
3.1. The online service Monetkin is obliged to:
3.1.1. Implement a digital money transaction of various online payment systems. For example, Qiwi, Payeer, Perfect Money, Yandex.Money, etc. in compliance with the standards set forth in this Agreement.
3.1.2. Provide technical and informational assistance to Users in the process of executing monetary transactions using all the functionality of the Monetkin Online Service.
3.1.3. Ensure the preservation of any data on the performed exchange operations (individual information of the Users, the date and time of transactions, its amount and other information) and transfer it to the Users who carried out these transactions. This information falls under the "Confidential" status and is not subject to transfer to third parties.
3.1.4. Do not give information about the conducted exchange operations to unauthorized persons. The following situations fall into exceptions:
- in the event that a judicial authority issues a relevant resolution that has entered into force, if it is located at the location of the Monetkin Online Service;
- upon receipt of a request from legal. law enforcement organizations or institutions conducting financial monitoring, performing their work at the location of the Monetkin Online Service;
- in the case of a request from the administration of partner companies (online payment systems), which are listed above.
3.1.5. Consider information about data discounts to Users.
3.1.6. Ensure that funds are credited to the account of the User or a third-party entity within 24 hours from the date of receipt of the complaint-application in the situations prescribed in clauses 3.2.5, 5.4, 5.5, 5.6 in this Agreement.
3.2. The user must:
3.2.1. Provide reliable and accurate data, details, for quick and timely execution of monetary transactions.
3.2.2. Show the real information about the applied email address.
3.2.3. Ensure the ability to timely receive system notifications to your email address. Have constant access to the Internet using a laptop, computer, smartphone and other equipment. Use up-to-date versions of antivirus programs for a safe and secure connection with the Monetkin Online resource.
3.2.4. Comply with the conditions specified in the Agreement.
3.2.5. To inform the management of the Monetkin Internet resource about all cases when the money transferred in whole or in part was not transferred to the account of the User or a third party, as well as about the situations prescribed in the Agreement in clauses 5.4, 5.5 and 5.6. The corresponding application must be sent to the administration no later than one month from the moment the virtual money must be credited to the account. If this clause is not met, all disputed amounts remain at the disposal of the Monetkin Online Service.
3.2.6. Adhere to legal acts that regulate the rules for conducting online transactions.
3.2.7. Do not use various systems to cheat traffic.
3.3. The online service Monetkin has the right to:
3.3.1. Temporarily stop the operation of the exchanger in order to modernize it or to eliminate malfunctions.
3.3.2. When contacting official organizations, the management of the above online payment systems or a complaint about fraud from the User, to suspend the execution of the transaction until all the details of the situation are clarified.
3.3.3. Set the size of the discount for exchange transactions at your own discretion.
3.3.4. Assign rates, the size of the commission to be paid for the transactions.
3.3.5. Refuse a potential User to provide services without explaining their actions.
3.3.6. Receive from the User data confirming the transaction via e-mail, cell phone, a screenshot of the transaction performed, in the event that the exchange was completed with an error.
3.3.7. End any communication with the User who answers rudely, discusses off-topic issues, does not give the necessary information to the technical support service.
3.3.8. Block exchange operations, relying on clauses 5.4, 5.5, 5.6 and the Regulations.
3.3.9. If necessary, block transactions and do not return virtual money to the User until he identifies himself.
3.3.10. If the obligations assumed in accordance with clause 3.2.7 are not respected, the Administration has the right to block the account of the User who violated this clause of the Agreement, as well as the source / generator of transitions itself.
3.3.11. The administration of the Monetkin exchange site has the right to suspend the execution of the application until the reasons and all the circumstances are clarified, as well as the reimbursement of unjustifiably acquired funds and property rights to them of the Monetkin Online service or other exchange services, in the event of unjust enrichment by the User with virtual money of the Monetkin Online service .me, or various exchange services.
4. Services provided
4.1. The online service Monetkin exchanges electronic money, such payment systems as Bitcoin, Qiwi, Payeer, Perfect Money, Yandex.Money and others using banking companies. The list is posted on the website.
4.2. The online service Monetkin is not entitled to check the legality of the User"s possession of electronic funds that are used in the exchange.
5. Regulations for the exchange of virtual money
5.1. The implementation of transactions begins only after the receipt from the User of the funds involved in the exchange. In the absence of funds, according to the application generated by the User within 20 minutes, the order is automatically deleted by the security system of the Monetkin website. In the case of crediting money on the application after the time has elapsed (for cryptocurrency 90 minutes), the order will be processed at the rate at the time the funds are received from the User.
5.2. The operation will be considered completed after the transfer of funds to the account specified by the User.
5.3. The user does not have the right to cancel an already started operation or return the money sent for the exchange.
5.4. In the event that the User receives money, the amount of which will differ from that specified in the application, the Monetkin Online Service may suspend the transaction or execute it with recalculation according to the funds actually received. In case of blocking, only after the User"s request on the basis of clause 3.2.5, to make the payment of the actually received money, based on the exchange rate in force at the beginning of the transaction.
5.5. In the event that the User has entered non-existent or blocked details in the order, the transaction is completely stopped. The money is credited to the User"s account, based on the application received from him in accordance with clause 3.2.5 of this Agreement.
5.6. If the User has changed the notes to the completed payment, paid the invoice from another account, then this operation may be blocked. In this case, the return of funds is made only after the User"s request based on clause 3.2.5.
5.7. If the client receives the Bitcoin cryptocurrency, then the terms for confirming the operation (crediting funds) completely depend on the Bitcoin system itself. This process takes from 15 minutes to a couple of days, depending on the load on the Bitcoin network. The online exchange service is not responsible for the speed of transactions and their confirmation in the Bitcoin network.
5.8. In any case, when a refund is made, a commission of 5% is withheld, except for clause 10.6.
6. Warranties and liability of the Parties
6.1. The online service Monetkin does not bear any responsibility (material and moral) for the incorrect or erroneous use of the functionality of the online service, as well as errors made by the User in the process of entering data into the standard exchange request form. Even if the funds were sent to the wrong account, the transaction will not be canceled and the funds will not be refunded.
6.2. The online service Monetkin is not responsible for losses or losses that have become possible due to the inability to use the equipment by the User as a whole or its individual components.
6.3. The online service Monetkin does not bear any responsibility for the operation of banking organizations and payment systems, which resulted in errors or delays in transactions.
6.4. The online service Monetkin is not responsible for the costs, losses or lost profits incurred by the User if the reasons for the occurrence are erroneous ideas regarding tariffs, profit from the operation and other real moments.
6.5. The online service Monetkin is not responsible for various types of costs incurred as a result of errors or hiccups in the execution of electronic transactions.
6.6. The user certifies that he is the rightful owner or has the legal right to use the funds that will participate in exchange transactions.
6.7. The User agrees to reimburse damages to third parties that have arisen indirectly or directly when the User uses all the functionality of the online service.
6.8. The User guarantees that at the time of interaction with the Online Service, he has reached the age of majority, in accordance with the legislation of the country where the User is located.
7. Change of information
7.1. The administration of the Monetkin Online Service may amend or change the clauses of this Agreement at any time. All changes take effect from the moment they are posted on the web resource.
8. Force majeure
8.1. The parties are exempt from any liability for failure to fulfill or delay in fulfilling their obligations under this Agreement, in the event of force majeure circumstances. For example, natural disasters, acts of official power, wars, fires, explosions during terrorist attacks, civil riots, hacker attacks on website resources, mass civil disobedience. They also include the absence or failure of power supply, limited or complete lack of access to the Internet, communication services.
9. Mandatory conditions for conducting exchange transactions
9.1. It is prohibited to use the resources of the Monetkin Online Service to conduct illegal or suspicious transactions. The user agrees that for various attempts to change electronic means, the origin of which is in doubt, he will be punished in accordance with the laws of the state in which the transaction was carried out.
9.2. The online service Monetkin may provide information about illegal transactions, if their illegality is properly justified, by the competent authorities, the administrations of the relevant payment systems and the victims on the basis of their statements.
9.3. A condition for carrying out monetary transactions is the withdrawal of virtual signs by the User from his electronic wallet. At the same time, the User is responsible for the legitimacy of the sources of funds, since the Monetkin Online Service should not and does not have the right to verify their origin.
9.4. The online service Monetkin is not responsible for transactions carried out by third parties with the permission of the User.
9.5. By pressing the button "I agree with the exchange rules" the User confirms that he fully accepts all the conditions described in this Agreement.
10. Verification of the User on the online service Monetkin
10.1. The need to go through the verification procedure on the Monetkin service on demand is an integral part of this Agreement. ...
10.2. During the verification process, the Online Service has the right to request any personal data, in any format and in any volume.
10.3. The User agrees and gives permission to keep records of all information received about the User during the period of activity of the account in the Online Service and for five years after the closure and / or deletion of the account, in accordance with international data storage standards.
10.4. By passing the identification, the User agrees to the Online Service to conduct any research in relation to the User that the Online Service considers necessary. The Online Service may engage a third party in this procedure at its discretion.
10.5. All online wallet addresses of transactions carried out on the Online Service undergo automatic AML verification.
10.6. The online service may request User verification if the client"s online wallet address specified in the application is associated with the following definitions: Darknet Marketplace, Darknet Service, Fraudulent Exchange, Illegal Service, Mixing Service, Ransom, Scam, Stolen Coins. If connections are established, then after verification by the User, the funds will be returned to the sender"s details, but minus a commission of 10%.